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Terms, Conditions and Policies

Your continued use of this site and / or booking procedure indicates your acceptance of all the terms and conditions specified on this page.

Website Terms and Conditions Statement

Whilst every effort is made to ensure that all of the information contained in this website, we cannot and will not be held liable for any loss due to an error or omission.

Booking Terms and Conditions

  1. BOOKINGS.   Your booking will be treated as provisional and held for 12 working days pending receipt of a deposit. The low season deposit is £50 per week and high season (28th May – 9th Sept) is £75 per week. If the deposit is not received and alternative arrangements have not been made, the holiday will be re-advertised.  All deposits are non-refundable. The balance is due eight weeks before the holiday commences, unless other arrangements have been made.  If the holiday is booked withing eight weeks of the start date, then payment is required in full.
    CANCELLATION
     Cancellation must be notified in writing and the date of receipt of the written cancellation will be deemed as the date of cancellation.  If you cancel more than eight weeks before the start of your holiday, you will only lose your deposit. If you cancel 56 – 42 days defore the start date of your holiday you will lose your deposit and 40% of the holiday cost, if you cancel 41 – 21 days before the start date of your holiday you will lose your deposit and 60% of the holiday cost, if you cancel within 20 days of the start date of your holiday you will lose 100% of the cost.
    INSURANCE.    It is recommended that you purchase holiday insurance to cover all personal possessions, cancellation/curtailment and travel expenses.
  2. PETS.  No pets are permitted in the caravan (including guide dogs). If pets are found in your caravan you will be asked to leave and your holiday will be forfeited.
  3. SMOKINGAbsolutely no smoking within the caravan! Guests are requested to smoke outside.
  4. PARKINGParking of cars is either alongside the caravan, in a designated area near the caravan or in the park carparks nearby. The site speed limit is 10 miles per hour and all cars must be taxed, insured and roadworthy.
  5. BEDDING.  All caravans are equipped with duvets and pillows. Bed linen can be hired if required. If no bed linen is hired you are required to provide your own linen. It is a requirement that bed linen is used on all beds that are being slept in.
  6. NO BOOKINGS ARE PERMITTED FROM SINGLE SEX PARTIES, OR GROUPS WHERE ALL OCCUPANTS ARE UNDER THE AGE OF 21.

  7. THE HIRER OF THE CARAVAN MUST BE OVER THE AGE OF 21 AND MUST OCCUPY THE CARAVAN FOR THE DURATION OF THE HOLIDAY UNLESS BY PRIOR ARRANGEMENT THIS IS WAIVED.
  8. CONDUCT -   Devon  Cliffs  is  a  family  holiday  park  and  anyone whose  unreasonable  conduct  causes  a  nuisance  to any  other  persons  on  the  parks  will  be  asked  to leave,  obviously  with  no  refund.
  9. EXTRA GUESTS  -   All  members  of  the  holiday  party  must  for  (insurance  purposes)  be  declared  on  your  holiday  booking  form. If  extra  (unregistered)  members  are  found  to  be  using  (sleeping in)  the  caravan,  your  holiday  will  immediately  be  cancelled  and  you  will  be  asked   to  leave,  obviously  with  no  refund.
  10. PASSES  -  Haven  entertainment  pass  payments  to  be  made  on  separate  cheques  made  payable  to  ‘BOURNE LEISURE  LTD’

Privacy Policy

As part of our contact and booking procedures your contact details are collected.This is to allow us to respond to any enquiry placed effectively.

None of your supplied personal details are stored on a remote server and all information will be kept secure by us.

All of your information will only be used by us to contact you with regard to the Caravan, Holiday Park or to facilitate payments for booking.

 

Copyright 2013 Devon Cliffs Caravan Hire

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